Exchange RFP Issued for In-Person Assister Program – Lead Organization Services

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The Washington Health Benefit Exchange announced a Request for Proposals (RFP) to acquire In-Person Assister Program Lead Organization Services.

Please note a change in terminology from “Navigator” to “In-Person Assister.” CCIIO requires that the Exchange clearly distinguish the In-Person Assistance program, and its grant funding, from the Navigator Program. This modification was necessary given all activities and services under this RFP will be funded using In-Person Assistance grant funding.

The release date of the In-Person Assister Lead Organization RFP is March 8, 2013. Responses to the RFP are due Monday, April 22, 2013 no later than 3:00 pm. You can access the RFP here.

All application documents and instructions for submitting a proposal are posted on the exchange website, as well as a timeline of all key dates and deadlines. Instructions contain information on how to submit questions or attend a vendor conference as part of this process.

An optional Vendors Conference by Webinar is scheduled for 10AM Tuesday March 19, 2013. Additionally, there is a mandatory (non-binding) Vendor Letter of Intent that must be submitted to the RFP Coordinator by 3:00PM Friday, March 22, 2013.

Please register for In-Person Assister Lead Organization RFP – Vendor Conference Webinar held on Tuesday, March 19, 2013 at 10AM PDT here.

For more information or any communication with the public or potential bidders regarding this RFP shall be directed to the RFP Coordinator, Kathy Krulich at or 360-407-4171.