One Million Residents Access Coverage through Washington Healthplanfinder




One Million Residents Access Coverage through Washington Healthplanfinder

In Historic First Open Enrollment Period

More than 164,000 Total Enroll in Qualified Health Plans

 OLYMPIA, Wash. – Washington Healthplanfinder today announced more than one million total Washington residents have accessed health coverage through from Oct. 1, 2013 through March 31, 2014. This includes an updated enrollment total of 164,062 individuals in private health plans, up from 147,000 as previously reported. 

“Washington did an outstanding job of getting people covered during our first open enrollment under the Affordable Care Act, with more than a million Washingtonians getting new coverage or renewals through Washington Healthplanfinder,” said Gov. Jay Inslee. “It is clear that Washington State made the right choice to create a unique, state-based online health insurance marketplace for our residents and to expand Medicaid.”

Washington Healthplanfinder also released an end-of-open-enrollment data report that provides more detailed information regarding enrollees from Oct. 1 to March 31.* The report includes new information such as health insurance premiums and tax credit averages, the number of enrollments through assisters or insurance brokers, as well as application conversion rates.

“We are thrilled to be able to finish this first enrollment period on a high note,” said Richard Onizuka, CEO for the Washington Health Benefit Exchange. “These past six months have been both exciting and challenging, but we’re pleased with the number of individuals who were able to access coverage through Washington Healthplanfinder in such a short timeframe.”

The Exchange was able to work with thousands of customers over the past few weeks to help qualified individuals finalize their applications after the March 31 deadline. This includes those who were unable to complete their applications due to technical reasons or experienced other barriers to enrollment. The Exchange continues to work with a small percentage of customers to finalize any remaining applications.

Excluding renewals in Washington Apple Health (Medicaid), 587,267 residents have now enrolled in new free or low-cost coverage options in the last six months. Other interesting data points include:

  • Average Plan with a Tax Credit is $100: The average monthly cost of a Qualified Health Plan with a tax credit was $100, while the average tax credit amount was $276 a month.
  • 93,000 Enroll from January to March: Enrollments in Qualified Health Plans (private health plans) grew quickly from 67,198 in 2013 to more than 164,062 by March 31.
  • 43 Percent of Qualified Health Plans Enrollees had Help: Nearly half of all enrollees in Qualified Health Plans had in-person assistance from a certified assister or insurance broker.
  • Young Adult Enrollment Finishes at 25 Percent: Young adults ages 18-34 made up 25 percent of total Qualified Health Plan enrollments, up from 20 percent in December 2013. Young adults made up 29 percent of enrollments in the month of March alone.

“This successful year would not have been possible without the boots on the ground – the thousands of dedicated individuals from all over the state who provided in-person enrollment assistance day after day,” said Gov. Inslee. “These efforts were critical to our enrollment success and made an enormous difference in peoples’ lives.”

Updated enrollment numbers from Oct. 1 to March 31 are included below.

Enrollments Completed
Qualified Health Plans


Medicaid Newly Eligible Adults


Medicaid Previously Eligible but   not Enrolled


Medicaid Redeterminations




The Exchange will continue to make enhancements to Washington Healthplanfinder over the next several months in preparation for the next open enrollment period, which takes place from Nov. 15, 2014 to Feb. 15, 2015 for coverage starting in 2015. Customers may qualify for a special enrollment outside the standard open enrollment period for life events such as getting married or having a baby.

As a reminder, those who qualify for Washington Apple Health (Medicaid) may enroll at any point during the year, as well as American Indians/Alaskan Natives who are enrolled members of a federally recognized Tribe or an Alaska Native Corporation.

“We still have months of work ahead of us to prepare for open enrollment this fall,” said Onizuka. “Efforts this coming summer will focus on ongoing system updates and improving business processes for our customers.”

To view the detailed end-of-open-enrollment report, please click here*. For more information about Washington Healthplanfinder and to enroll in health coverage, please visit

Medicaid note: Questions about Healthplanfinder should be directed to the toll-free Customer Support Center at 1-855-WAFINDER; Apple Health questions can be directed to the toll-free hot line at 1-800-562-3022 or emailed to


Governor Inslee’s Communications Office, Jaime Smith, (360) 902-4136

Washington Healthplanfinder, Bethany Frey, (360) 688-7752


About Washington Healthplanfinder

Washington Healthplanfinder is a new online marketplace for individuals, families and small businesses in Washington to compare and enroll in health insurance coverage and gain access to tax credits, reduced cost sharing and public programs such as Medicaid. The next open enrollment period for Washington Healthplanfinder begins on Nov. 15, 2014 for health insurance coverage beginning on Jan. 1, 2015. The open enrollment period will extend through Feb. 15, 2015.

About the Washington Health Benefit Exchange

The Washington Health Benefit Exchange is a public-private partnership established in accordance with the Patient Protection and Affordable Care Act of 2010 (ACA) with the goal to redefine people’s experience with health care through the creation of a new health insurance marketplace for individuals and small businesses. The Exchange is separate from the state and governed by an independent 11-member board appointed by former Gov. Chris Gregoire in Dec. 2011.

# # #