WA: CHPW Contracts with IT Vendor Dell, Aiming for Growth


Community Health Plan of Washington (CHPW) announced this week it has selected Dell Services and ikaSystems to help streamline its administrative processes so that it can grow its membership and lower operational costs.

CHPW offers a variety of Medicare and Medicaid coverage options to approximately 300,000 Washington residents.  The not-for-profit health plan is also offering policies in the individual market through the state’s health insurance exchange, Washington Healthplanfinder.

Under the agreement, Dell, with ikaSystems’ support, will implement the ikaSystems administrative platform for CHPW.  Dell will also provide a wide array of business processing and IT services, from data entry and claims processing to mailroom services and premium billing.

Dell, based in Plano, Tex., is the leading provider of healthcare IT services globally. The company says it works with approximately 200 health insurance organizations and processes more than 96 million claims each year. ikaSystems is based in Southborough, Mass.