All4Oregon vaccine center teams up with OHA to ease flow and scheduling for seniors

All4Oregon mass vaccine center is partnering with the Oregon Health Authority (OHA) to make it easier for older people to register for appointments at the Oregon Convention Center (OCC) in Portland. Lists curated through OHA’s, “Get Vaccinated Oregon” campaign are used to reach older populations and give them individual, non-sharable links to schedule an open appointment. 

The idea came from earlier efforts to vaccinate teachers at the site. Brian Terrett, director of public relations and communications at Legacy Health, said:

“When the teachers became eligible, the All4Oregon site was getting a list of eligible teachers from the education service districts, and then links were being sent to those individuals. When we looked back, having a list of eligible people and then being able to provide them an appointment link, worked well.”

 

Get the latest state-specific policy intelligence for the health care sector delivered to your inbox.

 

Before this process, there were up to 400,000 people on a given morning attempting to log into the site to find appointments, and the site could not handle it. This new process with OHA allows All4Oregon to reach out themselves to limit the technological troubles they had been experiencing. 

All4Oregon reached out to OHA for lists of those who signed up at the “Get Vaccinated Oregon” site to create specialized appointment links to correspond to the amount of vaccines ready for use. According to a statement from OHA:

“For Portland metro area seniors, OHA is pulling names from the Get Vaccinated Oregon tool. OHA will send those individuals an advance email indicating they will be receiving an email from All4Oregon inviting them to make an appointment at OCC. That message from OHA will be followed by an email from All4Oregon that contains a unique individualized link that connects to the All4Oregon scheduling site with open dates and times for vaccines available next week. This link will expire if not used within 5 days.”

All4Oregon was created by four healthcare systems in Portland to pool their resources into a larger and more efficient vaccine administration center. Kaiser Permanente partnered with Legacy Health, Oregon Health & Science University and Providence Health & Services to get a vaccination center ready in just a weekend.

Before this new registration system, the site vaccinated 5,200 people per day. Thanks to the new system, that number has increased to 6,000. Patients, on average, only spend 30 minutes at the site. Terrett said:

“The folks from FEMA who have looked at our site said that they were totally impressed with what we are doing here, and they felt like it was one of the best sites that they have seen in the country.”

The site is being managed by employees from the four healthcare systems, which makes it challenging for those healthcare systems to resume day-to-day operations. The Oregon National Guard has offered staffers to assist in the effort to run a quick and socially distant vaccination space. 

The site is operating Sunday through Thursday and is working towards improving the site so it can handle more people once the general population is eligible for the vaccine. Terrett said:

“This intercooperation between these four health systems has been really inspiring for people in the community. There was a need, and everyone agreed, ‘leave your badges at the door.’”