Health Current chooses technological vendor for Arizona’s new SDOH system

In an effort to address social determinants of health (SDOH), Arizona’s new closed loop health care referral system will allow Health Current, Arizona’s health information exchange, to utilize technology to connect in-need patients with valuable community resources. Health Current announced that it chose NowPow as a vendor for the system on Wednesday, clearing the way for the implementation of the system.

The service will connect health care and community service providers on a single statewide platform. It promises to streamline the referral process, increase the accessibility of vital services and provide confirmation when social services are delivered.



Health Current’s CEO, Melissa Kotrys, expressed the organization’s excitement for the new program:

“We are thrilled to work with NowPow on this critically important service that promises to better connect healthcare providers and community-based organizations in Arizona. The robust capabilities of their technology solution, combined with their proven track record of success in other states, made NowPow an ideal collaborator for this initiative.”

Health Current’s decision to use NowPow is the result of the exchange’s thorough evaluation of potential technology vendors for a medium that can facilitate screening for social risk factors, refer patients to helpful community resources and act as a closed loop referral system for social service fulfillment.

The Arizona Health Care Cost Containment System (AHCCCS) is partnering with Health Current on this program as part of its Whole Person Care Initiative (WPCI). The Medicaid agency launched WPCI to focus on social factors that impact Arizonans’ ability to receive health care. This included a partnership with Health Current to create a technology solution that supports providers, health plans and the community by addressing social factors in health care.

Jami Snyder, director of AHCCCS, said:

“The SDOH closed loop referral system is foundational to our Whole Person Care Initiative. As Arizona’s trusted health insurance exchange, Health Current is the ideal community organization to implement this necessary technology. And by Health Current and 2-1-1 Arizona joining forces, we see this as a real opportunity to link current community resources with individuals’ social needs, ultimately resulting in improved member health and wellness.”

Health Current has an SDOH Workgroup that includes 35 health care organizations and community based organizations (CBOs) throughout Arizona. The exchange will implement the program in the coming months with guidance from this workgroup.

The state’s Crisis Response Network (CRN) operates 2-1-1 Arizona, which is also partnering with Health Current and AHCCCS on this initiative.

Justin Chase, CEO and President of CRN, said:

“We take pride in being a vital connection point between individuals and the services they need. CRN is honored to be involved in this valuable new initiative. In fact, we view it as a natural extension of why we exist – simply delivered in a new, robust technology soon to be available at the fingertips of healthcare providers and CBOs across the state.”