Castle Medical Center wins prestigious quality award

U.S. Commerce Secretary Wilbur Ross awarded the 2017 Malcolm Baldrige National Quality Award to Castle Medical Center in Kailua, Hawaii this past week. The award went to five organizations across the U.S., and Castle Medical Center is one of only two healthcare organizations to receive the honor.

The Malcolm Baldrige National Quality Award is a Presidential-level honor given to organizations that demonstrate performance excellence, thoughtful leadership, outstanding quality management, innovation, and improvement. Applicants for the award are judged based on seven criteria including leadership, strategy, operations, and results.

“This program is about much more than recognizing successful organizations or winning a single award,” said Secretary of Commerce Wilbur Ross in a prepared statement. “The organizations which are given the Baldrige Award embody the competitive spirit which drives the American economy forward.”

Castle Medical Center (CMC), a community hospital system on Oahu, displays excellence in many different measurements. They rank in the top 10 percent for disease prevention and treatment programs, they show rates between 0 and 1 percent for common hospital-acquired infections, and between 2012 and 2014, CMC showed a 12 percent improvement in measurements of evidence-based care, patient safety, and mortality related to clinical care processes.

“We are beyond thrilled to receive this prestigious award. This award honors the collective effort of our leadership, associates, physicians, volunteers and partners who have for years pursued excellence in delivering quality care to our communities,” said Kathy Raethel, President and CEO of Adventist Health Castle. “As an organization, we are focused on the total well-being of our patients which extends well beyond health and wellness programs. Being selected for this award validates our efforts but also encourages us to extend our efforts even further as the needs of our community continues to evolve.”